The Assembly, with this in mind, calls on the member states of the Council of Europe:
3.1 to share more fully their experiences, positive as well as negative, as regards tourism development so as to allow the countries of central and eastern Europe to avoid pitfalls such as overburdening the natural environment or laying excessive emphasis on the quantitative as opposed to qualitative aspects of tourism growth;
3.2 to enhance co-operation and co-ordination efforts aimed at defining a coherent European tourism policy that complements and supports national tourism promotion measures;
3.3 to have the international institutions in which they participate – such as the European Bank for Reconstruction and Development, the World Bank, the OECD, the United Nations Development Programme, the United Nations Economic Commission for Europe, and the European Union – support infrastructure development projects and devote greater attention and resources to the expansion of the tourism industry in central and eastern Europe;
3.4 to initiate joint programmes for the training of different categories of employees involved in the build-up of tourism in central and eastern Europe, such as landscape planning, hotel management, catering, travel agency development, computer literacy, security and languages – drawing also on the expertise of the World Tourism Organisation in this field;
3.5 to facilitate travel for tourists by making available adequate information and by speeding up border crossing procedures, in particular, the granting of visas when required;
3.6 to apply legislation efficiently and to co-operate in the elaboration of a legal framework and computerised information exchange network, both at national and international level, in order to protect tourists against physical attack, theft and fraud involving credit cards and currency transactions;
3.7 to pursue, within appropriate international fora, such as the World Tourism Organisation and the OECD, efforts to offer tourists greater choice and strengthen their rights as consumers, for instance, by enhancing their opportunities to compare services offered by hotels and other tourist establishments.