a to ensure the security of returnees by means of effective multi-ethnic policing; immediate, thorough investigations of all security incidents, including alleged harassment and intimidation; and action to ensure that offenders are swiftly brought to justice;
b to intensify its mine-clearance programme, in co-operation with the international community, in particular in areas of return;
c to amend or repeal discriminatory legislation, as specified in the Return Programme, as a matter of absolute priority, and to ensure non-discriminatory and transparent implementation of legislation;
d to ensure that the housing commissions established under the Return Programme to resolve property and accommodation problems in areas of return, including the processing of applications for re-possession, receive clear instructions to do so quickly and in an impartial and transparent manner, and that their work is closely and more effectively monitored by the Government Commission on Return;
e to issue non-discriminatory guidelines to housing commissions establishing acceptable standards for alternative accommodation for temporary occupants obliged to vacate the homes of returnees;
f to ensure that the housing commissions take resolute action, as a matter of urgency, to resolve cases of illegal, including multiple, occupancy;
g to seek and follow the advice of Council of Europe legal experts in resolving the problem of the right to occupy formerly socially owned property claimed by refugees, displaced persons and returnees;
h to make additional resources available to the Agency for the Mediation of Real Estate Transactions ("Land Bank") and to speed up and render more transparent its operations;
i to ensure that all applications from returnees for financial aid for reconstruction of property are dealt with swiftly and impartially, pursuant to the mandatory instructions for the implementation of the Reconstruction Programme, and to intensify publicity about the programme for the benefit of potential applicants;
j to amend or repeal the discriminatory provisions of the 1996 Reconstruction Law;
k to simplify and speed up the process of issuing the requisite citizenship and travel documents for potential returnees and to give full effect to the 1997 Law on Convalidation;
l to provide all returnees, both organised and spontaneous, with "green cards" giving them immediate access to social welfare and other benefits and assistance;
m to significantly increase opportunities for refugees to travel to Croatia with a view to their assessing the situation in relation to their homes and their social and economic rights, thus helping them to exercise a free and informed choice as to whether they wish to return on a permanent basis;
n to pursue the process of reconciliation far more vigorously, in particular in the areas of return, by fostering a political and cultural climate of respect, tolerance and non-discrimination, through transparent application of the Amnesty Law, and by rendering effective the operation of the Committees for the Establishment of Trust at national, regional and local levels;
o to submit projects to the Social Development Fund of the Council of Europe designed to finance the construction and rehabilitation of housing for returnees;
p to ensure that refugees obtain the right to apply from abroad for Croatian citizenship, for repossession of property and for reconstruction assistance, either via Croatian embassies or consulates, or directly to local authorities;